There are two places where you can get installer files for CLC software. These are:
Plugin installers are provided separately, as described at the bottom of this FAQ entry.
This option is available for license owners of CLC software as well as their technical contacts. A myCLC account is provided upon purchase of a license.
If you should not already have access to your myCLC account, the following information may be of interest to you: How can I get access to myCLC?
Installer files for the current releases as well as older versions of CLC software can be downloaded via your myCLC account.
If your license for your CLC software product is presently covered by an active subscription or under our maintenance, upgrades, and support (MUS) program
- Log into your myCLC account.
- Click on the Download tab on the right hand side of the page. You should now see listed the products you have licenses for.
- In the drop-down list, the most recent version of the software you are eligible to run should be the version selected by default.
- Click on the Download link for the installer file appropriate to the operating system you will run the software on.
If your license for your CLC software product is not covered under our maintenance, upgrades, and support (MUS) program
- Log into your myCLC account.
- Click on the Licenses tab on the right hand side of the page. You should now see listed the products you have licenses for.
- Under Active licenses with expired maintenance section, click on the plus symbol to the left of the product in question to expand that section.
- Under the subsection called Products, click on the name of the product. This will take you directly to a page of download links for installers for a version of the software compatible with your license.
Please note that if you have multiple licenses for a product, where some are covered by the MUS program and some are not, then you will be shown the installer files for the latest version of the software, even if you selected a license that was no longer covered. In this case, please select the latest version supported by your license from the drop down list of version numbers.
If you are using licenses owned by someone else
- Log into your myCLC account.
- Switch from Customer to the Technical Contact view by clicking on "Customer" behind your name in the upper right corner of myCLC (How can I view information for another myCLC account?)
- Click on the Downloads tab on the right hand side of the page.
- Click on the More CLC Products tab within the Downloads tab section.
- Find the product you need in the list and select the version you need installers for using the drop down menu beside the relevant product name.
The latest versions of QIAGEN CLC Workbenches, e.q. for a trial of the Workbench, are available from our website: https://digitalinsights.qiagen.com/downloads/ product-downloads/ . Use the "Download a trial" link and download the Workbench.
The installer file downloaded via this option provides the full functionality upon activation via a (trial) license. The steps for activating/downloading a license are described on the following manual pages: https://resources.qiagenbioinformatics.com/manuals/clcgenomicsworkbench/current/index.php?manual=Workbench_Licenses.html
Plugins for CLC Workbenches can be downloaded and installed via the Plugin Manager of the software. For more details please refer to the following manual page: https://resources.qiagenbioinformatics.com/manuals/clcgenomicsworkbench/current/index.php?manual=Plugins.html
The functionality of the Plugin manager is identical for Main and Genomics Workbench, however the availability of plugins differs. A list of the Plugins and which Workbench they are available for can be found at: https://digitalinsights.qiagen.com/products-overview/plugins/
Related Pages
How can I get access to myCLC?
How can I add someone as a technical contact to myCLC?
How can I view information for another myCLC account?
Why can't I see my license details via myCLC?