1.2. Why do the CLC Workbenches not import the full chromatogram from AB1 or ABI files?
The CLC Workbenches import bases as listed in the AB1 or ABI file. It does not call bases from the chromatogram. Therefore, it also only imports traces for the bases listed in the file. Thus, if bases have been cut on quality, while the full chromatogram is retained by the sequence provider, the part of the chromatogram with no bases called will not be imported.
To import the full chromatogram please ask your sequence provider not to trim bases before sharing the AB1 or ABI files.