To upgrade to a new major version of the CLC Workbench, it is necessary to have a license that is covered by Maintenance, Upgrade, and Support (MUS) subscription on the release date for the version of the Workbench. 

An error like "Version not covered by license" suggests that the license you are using did not have MUS coverage on the date that version of the Workbench was released.



 

If you would like to upgrade from your current version to a newer version it will be necessary to renew your MUS subscription. Please contact bioinformaticssales@qiagen.com for information about renewing your MUS subscription.

Information about your licenses and MUS subscriptions can be found through myCLC.

If you do not have access to myCLC then please see the FAQ page How can I get access to myCLC?  to learn how to gain access to your myCLC account.

Release dates for different versions can be found on the latest improvements pages:

CLC Genomics Workbench: 
https://www.qiagenbioinformatics.com/products/clc-genomics-workbench/latest-improvements/current-line/

CLC Main Workbench: 
https://digitalinsights.qiagen.com/products/qiagen-clc-main-workbench/latest-improvements/current-line/