HomeCLC FAQ - CLC licenses and myCLCmyCLCHow can I view information for another account?

6.5. How can I view information for another account?

If you have been set up as a billing or technical contact for another account, you can view information about licenses held by that other account.

To do this, log into your myCLC account. At the top of the page, you will see the role you are currently logged in as. In the image below, the person is logged in and is viewing information associated with their own account. That is, they are in the Customer role.

 

To change your role, click on the name of the role. In the case of the image above, you would click on the word Customer.

You will then see a window with all your roles listed. Choose the one you wish to view the license information for by clicking on it.

 

Once you've chosen another role, the text at the top of the myCLC pages will change to reflect this. To change the role again, just click on the role name again.

Once you've set a particular role, you will be able to view the license information for the the role you have chosen.

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