Welcome to the support center. On the right are links for submitting a support request, or checking on a request you opened earlier.

Knowledge Book Pages Rated Most Helpful
CLC FAQ - Basics: Installation, data, system resources ~ What does it mean if a Mac installer says it "is damaged and can't be opened"?
CLC FAQ - CLC licenses and myCLC ~ How can I get access to myCLC?
CLC FAQ - Analyses-related questions ~ How are the homozygous and heterozygous calls determined?
CLC FAQ - Workflows, Batching and other Workbench utilities ~ How to import, arrange and batch analyze data from an Illumina NextSeq machine when having multiple samples in older versions of the Workbench?
CLC FAQ - CLC licenses and myCLC ~ What is the host ID for a machine running the CLC Workbench?
CLC FAQ - CLC licenses and myCLC ~ Can I move my CLC software license to a different machine?
CLC FAQ - Analyses-related questions ~ How can I identify low or zero coverage regions in a mapping?
CLC FAQ - General questions and contact information ~ How can I cite CLC Workbenches and Servers in my paper?
CLC FAQ - CLC licenses and myCLC ~ How do I get a new static license when upgrading between major software versions?
CLC software: Important notifications ~ Failure and incomplete imports for gzip and bzip2 compressed Illumina and Ion Torrent files

Knowledge books